Contacting Netacea for support

Email & Slack

For support and assistance, please contact

For guidance and help, please reach out to your Customer Success Manager on your allocated external Slack channel, alternatively reach out to the team at

In the event you need help configuring or updating the Netacea Bot Management solution, reach out to your designated Account Manager, or contact our Solution Engineering team at


For P1 and emergency out of hours contact, please call our 24/7 help emergency help number, found pinned on your Netacea external Slack channel.

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