Integration Documentation
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Support

Contacting Netacea for support

Email & Slack

For support and assistance, please contact [email protected].
For guidance and help, please reach out to your Customer Success Manager on your allocated external Slack channel, alternatively reach out to the team at [email protected].
In the event you need help configuring or updating the Netacea Bot Management solution, reach out to your designated Account Manager, or contact our Solution Engineering team at [email protected].

Phone

For P1 and emergency out of hours contact, please call our 24/7 help emergency help number, found pinned on your Netacea external Slack channel.