Support
Contacting Netacea for support
Email & Slack
For support and assistance, please contact support@netacea.com.
For guidance and help, please reach out to your Customer Success Manager on your allocated external Slack channel, alternatively reach out to the team at customersuccess@netacea.com.
In the event you need help configuring or updating the Netacea Bot Management solution, reach out to your designated Account Manager, or contact our Solution Engineering team at seteam@netacea.com.
Phone
For P1 and emergency out of hours contact, please call our 24/7 help emergency help number, found pinned on your Netacea external Slack channel.
Last updated