# hCaptcha User Journey

Netacea has the option to utilise hCaptcha. This verifies if an interaction is legitimate with the “I am not a robot” checkbox. It is easy for humans to solve, but difficult for “bots” and other malicious software.

### User Journey

When a visitor requests a path that is protected by Netacea/hCaptcha, an "I am human" checkbox is displayed. Depending on the [Passing Threshold](#passing-threshold), the visitor may also be presented with a picture puzzle to solve.

<figure><img src="/files/io2QgRXuGfsyqOezxw90" alt=""><figcaption></figcaption></figure>

If the hCaptcha challenge is solved, the page will reload and the user will be able to proceed with their journey. If the challenge is not attempted or failed, the user will not be able to progress past this page.

![](/files/quZPw3mOtA8wrLSf4YZa)

### hCaptcha Behaviour

Choosing the hCaptcha Behaviour is entirely down to personal choice and what type of challenge you would like to be shown.

<figure><img src="/files/geCShmyTolKCgoXTnmC6" alt=""><figcaption></figcaption></figure>

**Always Challenge** = Users will see a challenge on each request\
**Passive** = Only score: no visible challenges. Requires Enterprise subscription.\
**99.9%** Passive = Only challenge higher risk users. Requires Pro or Enterprise subscription.

### Passing Threshold

Choosing the passing threshold is entirely down to personal choice and what difficulty of challenge you would like to be shown.

<figure><img src="/files/bNCWJ7uGlxcfUnbuUrML" alt=""><figcaption></figcaption></figure>

**Auto** = Difficulty varies based on metrics\
**Easy** = Only easy challenges\
**Moderate** = Require moderate effort to solve\
**Difficult** = Show harder challenges


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